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FAQ

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Quick answers before you reach out — still stuck? Use the form above.

What is zentie?

zentie is personal SEO intelligence: it diagnoses why a site isn’t getting traffic, unifies GSC, GA4, crawl, and Core Web Vitals into one view, and turns that into clear next actions — with AI as an interpreter, not a black box.

What does it cost?

We offer three plans on one product. Observer is free forever. Solo is 18€/mo (14€/mo billed annually). Pro is 36€/mo (29€/mo billed annually), aimed at solo SEO consultants who need more headroom. See full details on our pricing page.

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Which data sources do you connect to?

Google Search Console and Google Analytics 4 are the core signals, alongside crawl coverage and Core Web Vitals so performance and discoverability stay in the same narrative.

Where is my data stored?

Your workspace data is processed and stored according to our infrastructure and subprocessors (review with legal before publishing a public policy). If you need a DPA or specifics for procurement, mention it in your message.

Can I cancel anytime?

Yes. Paid plans are billed in the period you choose — cancel when you like without losing access until the end of the current billing window.

Do I need to be technical to use zentie?

No. We design for both semi-technical site owners and non-technical founders: the first session should surface one concrete improvement, and the product grows depth only when you’re ready for it.

How quickly will support reply?

We aim to respond within 1–2 business days for general inquiries (edit this SLA when your support process is finalized). Urgent production issues — call us on the number above.